I remember sitting in Biology back in high school (admittedly a long time ago) and the teacher explaining that our bodies were just a big battery for our brain. Sure, we have arms for reaching out and grabbing things, typically food, legs make us mobile so we can run away from the sabre tooth tiger and of course eyes to see the same sabre tooth tig...

The interesting thing about the leadership clause of any standard is that it is one many organisation do not pay enough attention to. It tends to be an area where people still believe it is the quality or the safety or the compliance manager's role and so the senior management team take a hands-off approach leaving things to the person they have ha...

Over the years we have talked with many organisations about their mission, vision, and company values, about setting up objectives and people to do well and be aligned to those things and it's gone well. Yet, I've always through there was a bit missing in the puzzle. When we talk about values, we mean the real values your company has, not the buzzw...

If I knew then what I know now… The inference from that little phrase is that you would obviously make a different decision and so things would turn out better. Often however that's not the case, certainly not with people at work. We all hire people who aren't suited for the company, they aren't necessarily bad people, it's just they don't fit the ...

Beware the HiPPO! It sounds like something out of the latest blockbuster superhero or horror film doesn't it, a dire warning to the hero about the danger the HiPPO poses with the expectation that the hero, at some point, will have to face the HiPPO and survive. Encountering a HiPPO can range from being terrifying too hilarious to, well, depressing....

This Week's Question  This is a question that comes up a lot in discussions when we're implementing some lean with clients, "If we want to have a lean culture what is more important, respect for people or continuous improvement? Surely, they are both equally important? " The Feedback No! It's kind of chicken in the egg, so if you think about i...

This Week's Question  A few weeks ago I had a conversation with a few people around how things were going with their business in light of the ongoing uncertainty of the pandemic and day to day business in general. One of the topics that came up was around contingency planning within the company and the various approaches they each had. In one ...

We put the call out to our Newsletter readers, on LinkedIn, Facebook and Twitter for questions. Questions that people are struggling with around ISO, Lean or leadership that they wanted help with and we got some fantastic responses that we have loved reading through and thinking about how we can help. We can't answer everything but we'll do our bes...

We put the call out to our Newsletter readers, on LinkedIn, Facebook and Twitter for questions. Questions that people are struggling with around ISO, Lean or leadership that they wanted help with and we got some fantastic responses that we have loved reading through and thinking about how we can help. We can't answer everything but we'll do our bes...

We put the call out to our Newsletter readers, on LinkedIn, Facebook and Twitter for questions. Questions that people are struggling with around ISO, Lean or leadership that they wanted help with and we got some fantastic responses that we have loved reading through and thinking about how we can help. We can't answer everything but we'll do our bes...